Phone naps

The nursery is crazy busy, and there is work to do outside. But my main job is to answer the phone. If the phone rings and nobody is there to answer the question, it throws a monkey wrench into the whole operation while one or two people leave their posts and run around solving somebody's problem with their plant.

So, I am sort of trapped near the phone because I can usually answer the question. Yesterday, it rang off the hook. Thank goodness I have developed the ability to nap between phone calls. I shut the door to my office, lay on the floor, fall asleep, yet can sit up and grab the phone on the first ring, be coherent for a minute, only to lay back down and fall right asleep.

I have to take notes during the call, though, or it will all be forgotten.

Thanks to phone naps, I am pretty refreshed by five o'clock when the crew goes home and the family takes over customer service duties until closing at eight. Otherwise, I would be very tired and cranky by that time.

My favorite phone queries--about two or three per day--involve plants purchased at Wal-Mart. How do I take care of this thing? Will it live over winter? How do I get it to bloom? It looks sick...what can I do? I am now resisting the urge to be a smart aleck and am trying to take it as a compliment that they call us for advice.

AUNT OLLA is preparing a written clarification of the beer incident last week at the Pizza Hut. I will publish it here when it arrives in the mail. She said she wants to try to rescue what is left of her reputation after I reported here that she got carded while trying to buy beer. I know what is coming: She swears she only drinks 1/3 of any drink she orders. Ahem.